Quote from: xoninu on December 29, 2017, 05:06:27 PM

Hi Kraken-Septimus, I did that and I got tier 2 verification this morning. I have another support ticket and already escalated regarding tier 3 verification.

Thanks.

Hi xoninu. I'm glad to hear it. I hope your Tier 3 ticket can be handled as quickly as possible. Thanks for your patience.

Quote from: wwards on December 29, 2017, 06:06:41 PM

ticket #1194362

I made an ether deposit. It has over 280 confirmations, transaction status on kraken is Success for an hour now, but my account was not credited.
I double checked, everything seems good on my end, this is my second time depositing on that address. Until now I always got my ether after 30 confirmations when the transaction status was Success.
Cand you escalade my ticket please?

Thanks.

Hi wwards. I can see that your ticket has been resolved at this point. Please let us know if you need further assistance.

Quote from: Bilbon on December 29, 2017, 06:28:09 PM

I made a 400 deposit by SEPA on 20/12/17 we are 29/12/17 and my Kraken account is still not credited!!

I have sent several emails but the technical support answers me that they have a lot of requests it is very worrying....

I will keep you informed of further developments for the time being, be vigilant.

Hi Bilbon. Please escalate your ticket using this form. Thanks for your patience.