Hi Kraken-Septimus, I did that and I got tier 2 verification this morning. I have another support ticket and already escalated regarding tier 3 verification.
Thanks.
Hi xoninu. I'm glad to hear it. I hope your Tier 3 ticket can be handled as quickly as possible. Thanks for your patience.
ticket #1194362
I made an ether deposit. It has over 280 confirmations, transaction status on kraken is Success for an hour now, but my account was not credited.
I double checked, everything seems good on my end, this is my second time depositing on that address. Until now I always got my ether after 30 confirmations when the transaction status was Success.
Cand you escalade my ticket please?
Thanks.
Hi wwards. I can see that your ticket has been resolved at this point. Please let us know if you need further assistance.
I made a 400 deposit by SEPA on 20/12/17 we are 29/12/17 and my Kraken account is still not credited!!
I have sent several emails but the technical support answers me that they have a lot of requests it is very worrying....
I will keep you informed of further developments for the time being, be vigilant.
Hi Bilbon. Please escalate your ticket using
this form. Thanks for your patience.