Quote from: Jendeh on December 31, 2017, 02:36:47 AM

Quote from: ARTHurt on December 30, 2017, 06:33:42 PM

Quote from: Jendeh on December 30, 2017, 06:26:27 PM

Quote from: lanmi88 on December 30, 2017, 05:20:33 PM

i ask for withrawal to visa 2017-12-25 12:28:53 -366.00 USD 0.69 WITHDRAW, got euros insted of $ on visa on 2017-12-28 , but i dont care, in bank thhey say thats my country regulation is that we get only euros, but dont know.

Then you are lucky, because I got 13000+ USD instead of 13000+ EUR. So have a loss of 2180EUR, and they are ignoring me for 3 weeks everywhere, on e-mail, on this thread, on twitter, and so on.

Please guys be careful with CEX. They only reply on social media to show as if they are helping you and then they ignore you for 3+ weeks Wink

IMHO ... they are not ignoring you, it's just that your ticket may still be in the queue, it's a fact they are greatly behind dealing with issues ... they solve the support tickets FIFO

My ticket is 3 weeks active, they have responded 2 times with "sorry for late response", and still not yet investigate or telling me when they will send me the remaining funds.

UPDATE:
Ok guys my problem is solved. It is nice to also mention if your problem is solved so hereby. I got compensation of the difference (USD / EUR) on my CEX account after 3 weeks e-mailing...