Quote from: jasrockett on January 01, 2018, 12:10:31 AM

Quote from: spendawgs on December 29, 2017, 06:45:05 AM

Quote from: jasrockett on December 29, 2017, 05:13:41 AM

When I sign into my HEAT wallet with my user name and secret phrase and 4 digit pin it shows no balance and no transaction history. The long number at the top left hand corner under "(no name)" does not match any number I have written down either.
Is there something I'm missing?

Did you install the newest version just released yesterday? If not, that could be your issue.

I just go to the web browser to access the Heat Wallet. Thats how I've used it in the past. Is that OK?
I've checked and rechecked the pass phrase to.
Thanks

Yes the webwallet works well. Another member suggested checking your paraphrase for accidental spaces in front of after. That will cause you to bring up the wrong account. You can basically type anything into the paraphrase and it will bring up an account number (empty). So double check your paraphrase because that must be it from what you have described