So , yesterday I made a sell order on zebpay and requested for withdraw of the money. The next day the money got withdrawn from zebpay and they withdraw via imps which should instantly reach my bank account as soon as they have sent it. I got their mail and msg saying the withdrwal has been processed. I phoned them and they told me to wait for one working day. What to do? Do you guyz have experienced late money reaches to your bank after their payout message? Im getting worried now, because imps has to be instant.
Hi karan1498
We do not process payments via IMPS as it creates lot of failed payments. We process it using NEFT . You should get funds in couple of hours normally and max 1 working day after you receive message. Please feel free to send me your ticket number in case you do not receive it and I will have someone to look into it.
Regards
Mahin
Zebpay
My withdrawal is pending for days and no reply on the ticket created from app.
And i sold some btc and it never showed in the money acccount i.e. in INR .