Quote from: Tranz on July 16, 2013, 11:46:53 AM

Quote from: FreeMoney on July 16, 2013, 06:05:53 AM

Quote from: cAPSLOCK on July 16, 2013, 05:59:45 AM

Quote from: Tranz on July 16, 2013, 04:20:43 AM

I am a bit pissed right now. Angry

I played at the 50/50 cash game, just to try it out. Lost a full bitCoin there to one bad beat after another. Felt very dis-honest. And I have been through many bad beat streaks.

I expect I will be compensated for this hand? And if you want a return customer, I would like my 1000 chips back, but I am not going to hold my breath.

Needless to say I have lost a lot of confidence in your site now.

Sad

Looks like they fixed the problem... But a bit of advice. If you don't want to see bad beats don't play this game. This is just a flip fest. And weird stuff happens. Pre hand is very different than pre flop in this game.

Yes, if you are all in preflop three or four ways the best hand loses the majority of the time. If you have a little bad luck on top of that odd fact it will seem absolutely terrible. Of course it goes the other way too.

I am not new to flip games, nor bad beats. I have hand history of a few 100k games at stars. But if the site is not getting something as basic as who won the hand correctly, how can I trust much else? Especially something complicated as the RnG?!

I suppose I understand a bug in a new game and your explanation makes sense from a programing aspect. But still, Q/A much?

Anyway I have got my 147 chips back so thank you for that, not sure what I will do with it though.

The problem had nothing to do with the hand evaluator which has worked perfectly for a million hands. It was internally treating you as not in the hand because you couldn't post the big blind. The software wasn't built with having a 1BB maximum buy-in in mind, that possibility was not tested.