Quote from: ukjack on January 03, 2018, 07:04:14 PM

I *think* they had a TF port, I'm not physically near the machines so can't double check.

Power is good - they're hosted in a data center using Innosilicon PSU

I've submitted a ticket to Innosilicon - see what they say.

Heh, yeah TF port.

When I first got mine I took my shiny new SD card with the new firmware( Just like the instructions say on the website) on it and put in the slot and. *plunk*, it just fell in the hole. No actual port, just a hole.

GL, majorly suspicious if you ended up with 3 failures, with a total of 12 cards broken.

Then again parts of mine look like they were physically dunked in water before sending to me.

Quote from: Pujols89 on January 03, 2018, 07:09:14 PM

Quote from: diaahussein on December 17, 2017, 10:11:09 AM

I had to chase them for the confirmation it took about 10 days
open the case on their website
and send Emails to
luojm@innosilicon.com.cn,
zhangq@innosilicon.com.cn,
miner_sales@innosilicon.com.cn,
shupp@innosilicon.com.cn
with your order number

I've emailed all of those emails multiple times and still nothing. I wired the rest of my money over a month ago and haven't heard diddly. Anyone have a better way of getting a hold of these people?!

That's how my entire ordering process went. My email to tell them that the just lost my future business was replied with "here is tracking number xxxxx"

Funny how they could ship "immediately" if you ordered on Christmas, so I am guessing you are just forgotten. I think the replies came after sending to miner_sales and shupp. Did they even confirm your payment, and request your mailing address? Guess you can always email miner support and say "my miners are not working, since they are not physically present. Please send replacements."