Quote from: Mehjia on January 04, 2018, 10:57:28 AM

Hello , I am new with binance this is my first transaction with them. I have made a BTC deposit 50 minutes ago , 20 minutes ago with was confirmed on bitpay with 2 transactions but the money dont appear on binance.
I used cryptopia and livecoin by now and the money appeared very fast after confirmation. What can be the problem or this is how long on binance take ? I also dont see anywhere where I can contact them.

you can see it in the "funds" section in a few minutes. its probably waiting for it in the "deposit history" section, you can check there.
or if you send tx id we can check with etherscan