Quote from: malevolent on July 17, 2013, 10:34:13 AM

Quote from: niko on July 11, 2013, 08:07:49 PM

Quote from: BitSyncom on July 11, 2013, 07:42:27 PM

give us a different address, we have sent units to Germany many times without problems, but of course there is always a chance where custom do not believe this is just a engineering sample.

I see your ticket, just reply with new address and we'll try again.

These are not engineering samples, but self-contained, electronic products. It's a commercial product you are selling. Don't act stupid. This is no way to do business.

When dealing with the idiots (customs), sometimes it is the only viable route. Roll Eyes

No, when dealing with Buerocrats (customs) it's a risky, but some times profitable way to take them for idiots. But Buerocrats hate to be taken for idiots and when the recognize the attempt they react how any human being would react, by retaliation. The best way is always to play by their rulebook, even if it is hard.