Quote from: TGFL on January 04, 2018, 08:36:23 PM

I am having a similar issue.

My funds were sent on December 15th. I received confirmation from support on 21st December that my funds were received.

It is the 4th January now and I still waiting for those funds to appear in my account.

Support has not replied to a ticket since 21st December. Kraken is by far the worst of the exchanges I have used.

Hi TGFL. I'm sorry to hear that you haven't heard from anyone on your ticket yet. Could you please escalate your ticket using this form? Thanks for your patience.

Quote from: Fedemazza on January 05, 2018, 08:54:19 AM

Unfortunately the same thing hapened to me, deposit on 15th of December, 5 messages to support and i still havn't received a single answer.

Hi Fedemazza. I'm sorry to hear that you have the same issue. Please using the same form to escalate your ticket and one of our specialists will be with you as soon as possible.

If you are having an issue and you need further assistance please post on our Bitcointalk thread.