Quote from: cardcomm on July 18, 2013, 02:45:35 AM

One small quibble I have is having to ask for a business card from the teller. This was a bit awkward in both cases, as it prompted them to try and sell me banking services.

1. If the minimum transaction had been $400 when I first looked at the site, I would have never tried it. That amount is out of my comfort zone for a first transaction with a service like this. I would have simply moved on.

2. I recognized the need to have a relatively high minimum. Clearly your service requires significant manual intervention. With that said, $400 seems a bit on the high side for many buyers. I typically buy amounts in the $250-$300 range, so I'll probably not use the service as often as I might otherwise. I understand of course that if you already have more customers than you can handle with the $400 minimum there is no reason the reduce it.

In summary, I really like the service. Much more so than I though I would, actually. Very professional and fast judging by the limited transactions I've done. I do wish the minimum were just a bit lower, though. Even $300 would be good...

I have to agree with this persons opinion on the 400 dollar minimum although i am very appreciate of the waiving on this for me today given my situation last week and it being a ticket previously started.
Next I have to suggest the process with the request of a buisness card from the teller being changed or not applying to Chase Bank at least. The teller looked at me like i was nuts when i asked and told me tellers there do not have or give out business cards. They have their first name on the receipt however along with the drawer # (station) they are working from along with the time date/stamp. I had to get a card from a Manager or Bank rep to feel confident i would not have issues. Does this vary from bank to bank as for Chase it seems to be standard. Maybe this policy can be modified and explained on the FAQ page to help newbies. Just feedback and suggestions I still loved the service I received. The service fee was actually 6 dollars for purchasing 300 dollars in coins but the increase in coin value made it a 3 dollar cost only.