That's silly. Why would you think you'd be rewarded (given a higher spot in the order queue) for causing them a headache? Especially these boards being the way they are (18,000 sign ups on digital ocean for primecoin miners after a single post with a referral link), if you succeeded and posted about your e pertinence, the next thing you know everyone would open disputes hoping to get bumped up as well. In which case everyone would be right back where they started.

If I was them, especially given their "fire your customers manta", I'd say "sorry, when you filed your dispute, that cancelled your order. If you cancel the dispute, well treat it as a new order"

What the real shame is is that BFLis the only ASIC provider that has an offering suitable for more casual miners. usb Block eruptors? Don't expect to ever recoup your costs of $100 for 300MH. All the others? Thousands of dollars. There's zero competition in the low-end space (5 Gh for $279..,, who's much is a 12 Gh Avalon blade?).

Of course it doesn't really matter anymore. All the ASIC providers are doing is insuring that nobody is profitable but them.  This arms race of gigahashes hasn't really accomplished anything else. Certainly not any more network security, as the network is just as vulnerable to a dedicated attacker (say, a government) willing to spend a couple million dollars as it was before Asics. But that's a whole other story. End of the day is that BFL has zero competition despite worthy adversaries, because all the others have decided on much higher price points for their goods. Now, if friedcat released something that was comparable in price and performance to a jalapeño and customers had other routes, I'd doubt you'd see any mention of "firing our customers"