Quote from: cryptopay_support on January 08, 2018, 10:27:00 AM

Quote from: zazarb on January 07, 2018, 06:34:05 PM

I received the remnant amount of 20 EUR to my balance, now question what should I do with them? withdraw to btc impossible , because tx fee 0.003btc or 39 EUR !!!

Quote from: lx001 on January 08, 2018, 01:06:24 AM

Quote from: zazarb on January 07, 2018, 06:34:05 PM

I received the remnant amount of 20 EUR to my balance, now question what should I do with them? withdraw to btc impossible , because tx fee 0.003btc or 39 EUR !!!

The fee was 0.005 a couple of days ago which is ridiculous, I still have a pending deposit from Hitbtc to EUR account for a couple of days already and there's still nothing. I guess we will have to wait for a new issuer and there is nothing we can do now, it may take months.

Hello,

We calculate the fee based on the average fee of the network. We might set it higher to ensure the funds reach the destination without being stuck unconfirmed for days. I understand it is expensive these days Sad

But we can speed up the transactions only by increasing the fee. If you disagree with the fee, it is possible to wait until the network is stable again and the traditional 0.0005 BTC fee is back.

In other words 20 eur in cryptopay balance worthless, if I can't withdraw, can't transfer and can't spend? Even if someday fee get back to 0.0005 btc, this does not mean that value at that time will be less.
And in general why I should buy again btc, if have purpose to sell (done it, and already pay fee for exchange and for loading card ) and spend fiat?