Quote from: valerygreeneye@gmail.com on January 08, 2018, 02:07:37 PM

Quote from: ChipMixer on January 08, 2018, 06:46:25 AM

Quote from: valerygreeneye@gmail.com on January 07, 2018, 09:48:31 AM

Wrote in support of 8 hours ago there is silence.

We do not offer 24h support. Write an email to chipmixer@protonmail.com and you will receive reply sooner or later.

We are planning to extend session to 7 x 24h instead of current 2 x 24h. Option to destroy session manually will still be there.

I knew, I knew it was the best service !!! solved the problem
Endless love to the admin and technical support !!
Happy New Year everyone!!

I am wondering, if you don't mind sharing, what were the steps that you took in order to get your bitcoins back once you contacted ChipMixer. I ask because usually once the session expires, to my understanding, it is completely gone from the ChipMixer servers and is therefore unrecoverable since it is the only way to obtain the private keys to your chips. I would like to make sure that I am understanding how the system works correctly. It is good to hear that you did end up getting your bitcoins back, so props to ChipMixer support for that.

I also agree with extending the default session time to a week.