Quote from: johnpaulxyz on January 08, 2018, 12:12:21 PM

Hello everyone,

my name is paul and I'm new to bitpanda and also to the world of cryptocurrencies.

On friday I transferred euros from my bank account (bank transfer) but 3 days later (monday afternoon) they have still not appeared in my EuroWallet.

Is this normal?

thanks.

UPDATE: It's arrived in my Eurowallet about 6pm monday. So that's 3 and a half days.

Hello johnpaulxyz,

unfortunately the 1-2 business days needed for SEPA are working days. So when you received it on monday it means saturday and sunday in between were days the banks didn't work. So it could not reach earlier.

Best regards,
Sebastian
Team Bitpanda

Quote from: zedx on January 08, 2018, 05:53:22 PM

Dear Bitpanda,

Do Bitpanda supports MYR from Malaysia?

Hello zedx,

unfortunately only selling would be possible then.

Best regards,
Sebastian
Team Bitpanda

Hallo therealdarkclown,

soweit ich sehen kann sind die ETH angekommen. Gibt es noch etwas zu dem du eine Frage hast?

Best regards,
Sebastian
Team Bitpanda

Quote from: AvL42 on January 09, 2018, 08:49:38 AM

Quote from: BitPanda.com on January 07, 2018, 07:41:17 PM

Quote from: AvL42 on January 07, 2018, 12:17:06 PM

On some browsers/machines, the bitpanda site appears to never complete loading. Firefox keeps showing the bouncing dot as icon for that tab. Is that a known issue? (Edit: it also happens with disabled ABP.)

Does it happen with your Firefox only? So did you try it with another computer?

On closer inspection it seems to get stuck trying to load something from zopim.com - ad or tracker?

Hello AvL42,

It is probably the chatbox. I'm not sure where the loading problems come from that end.

Best regards,
Sebastian
Team Bitpanda