Quote from: gurugarzah on January 09, 2018, 02:49:17 PM

Quote from: kebabman on January 08, 2018, 09:44:25 PM

Quote from: gurugarzah on January 04, 2018, 11:07:17 PM

Quote from: baldhead94 on January 04, 2018, 10:45:53 PM

for Canaan, Steve helped me for a order made in july, finaly received in september, it was for a single 741, just before they stop shipping small order.
For Minerwarez, the late november batch was only delayed a few days, and they provide a very good support for importation process.
It's easy to say, but don't behave like me in august, while I was thinking that I was the victim of a scam, keep in mind that in that period lot of people are on holidays, and I hope that the difficulties you face will disappear as soon as possible !

Thanks man I appreciate that. I am believing for the best.

Yeah this whole thing is super sketchy, I ordered some 741s from the December 28th batch back in November, heard nothing until December 19th when they sent an email saying they were "very sorry", supply issues yada yada, but they would still be fulfilling the orders late and giving us $100 coupons towards 841s to make up for it. I was mostly OK with that.

Then the next communication we get on 2nd Jan saying "GREAT NEWS EVERYONE! Canaan really stepped up!"...only the news wasn't great at all, it basically said our orders that were paid in full are now considered "deposits" towards 841s and we had until Jan 15th to decide if we wanted to take advantage of this fantastic once in a life time chance to upgrade to the 841 at an unspecified "discount price" for a "projected" March delivery, with payment for this nebulous offer to be made in full by Jan 30th. I mean I might even be tempted to take their deal, but how can we make a decision when they haven't told us what the cost to "upgrade" from our "deposit" is?

To me it smells like they decided they sold the December 741s too cheap ($898+delivery) after the Bitcoin price exploded so decided to keep them or sell through alternative channels and cry supply issues, and now they are lining us up for miners which will undoubtedly cost at least 3x what we paid for the 741s as a way of covering their asses by "doing the right thing".

Have you managed to get in contact with them yesterday? I found a phone number for them through Amex, the lady who answered sounded very surprised that I hd called and said they could not help as they were just an "affiliated company" - and gave me an alternative number to call, which went through to Salcedo Enterprises LLC (Nevada). I did press her to tell me how they were affiliated and she said "common owners". Haven't had any luck getting in touch with anyone otherwise

https://www.nevada-register.com/1283672-salcedo-enterprises-llc

Amex provided telephone number: 509-884-6868
Number provided by person who answered Amex provided number: 833-725-2436

So did you get a refund? I know this is so much bullshit I might just have to go with Bitmain.
March? Lol! I paid in October!

Same, and no luck on getting either a price on the 841 or a refund. Sad

I'll wait until the 15th, if they haven't gotten back to me by then I guess I'll have to go to my credit card company. Sigh.