Quote from: c-none on January 08, 2018, 09:48:30 PM

Quote from: CEX on January 04, 2018, 05:51:57 PM

The Finance department will investigate the issue and try to find the resolution as fast as possible.

Can you please process my withdraw request?

Here are transaction IDs: 5348645810 - 5348643718

It says "We are preparing your withdrawal for sending. If this status lasts more than 1 bank day, please check your email for updates." however no update arrived me since "3 banking days" and I've already contacted you via numerous ways such as helpdesk, email, knowledgebase, forum PMs etc with no response.

The case was escalated to the responsible department.