The real issue is if I really want to contact support for those issues as I would rather wait out a timeout instead of having to search why a password doesn't work when it is correct after a few password fails to learn through a few kraken support tickets the account gets locked after a few failed tries.
Is that the deal? They might have said. I had put it down to the captcha that doesn't appear for several minutes, so you just assume its not coming and hit enter. Then it says incorrect password, so you try again. Then you change the pasword 6 times trying to make it work, then a captcha pops up. 10 days later you get a ticket response, with supremely unhelpful words on it. Until they fix their shit, I don't see how I
can use their site, as I can't log in. Ever. Its a bullshit system, and has been for so long that it astounds me anyone can still use it. I hope they have someone reading this, but deep down I don't think they give a shit. Its been years, and its worse than ever.
Yep went to an archive ticket from the support there
Your account was locked because of too many failed login attempts. We've reset your login so you can now try again to access your account.
You appear to know your 2FA password as your last login would have been successful, so please try this again.
If you still need your 2FA to be reset let us know.
Here's an article from our support center that might be helpful:
https://support.kraken.com/hc/articles/201889308-I-can-t-log-into-my-account-Update on QuadrigaCx it looks like there may be some thread lurkers after all they were able to fix their database problems from yesterday as deposits have been enabled with detailed warnings that if you goof up your going to need to wait quite some time three months for your deposits.
With all the new users I don't blame them for that can't cover for being stupid.
Interac e-Transfer Min $2,000CAD - Max $5,000CAD $10,000CAD Within 2 Business Days 2% + $5CAD required
(Status Enabled)
Funding - Interac e-Transfer
IMPORTANT NOTE: PLEASE FOLLOW THE INSTRUCTIONS BELOW. FAILURE TO DO SO WILL RESULT IN SIGNIFICANT DELAYS (UP TO 90 DAYS) AND ADDITIONAL FEES! BY PROCEEDING, YOU AGREE TO FOLLOW THE INSTRUCTIONS BELOW AND AGREE TO ANY PRESCRIBED FEES FOR FAILING TO COMPLY WITH THE INSTRUCTIONS.
QuadrigaCX Members are now able to fund their account with up to $5,000 CAD per transaction and $10,000 CAD per day via Interac e-Transfer (subject to limits imposed by banks and other financial institutions). To fund your account via Interac e-Transfer please follow these instructions:
Within your online banking set up and execute an Interac e-Transfer payment using "BILLERFY LABS INC" as the recipient name and
xxxxdepositxxxx@billerfy.com as the email. Please include your QuadrigaCX client ID in the memo field (numbers only).
IF YOU INCLUDE ANYTHING OTHER THAN DIGITS, YOUR FUNDING WILL TAKE UP TO 90 DAYS TO PROCESS MANUALLY. FURTHERMORE A FEE OF $100 WILL BE LEVIED
This funding option is using Interac's new auto-deposit system, therefore you will not need to provide a security question or answer when setting up the payment. If your bank requires a security question, it means they havent updated their systems yet to support the new "auto-deposit" function that Interac has recently introduced. As a result, you will not be able to use this funding method until your bank updates their systems.
Known supported banks include RBC, TD, BMO, Scotia, ATB and Affinity Credit Union.
The payment MUST come from an account/profile bearing your first and surname. The sending email must match the email address in your QuadrigaCX account. If sending from a business account, your QuadrigaCX account must be a verified business account bearing the same name.
AFTER submitting the payment, please complete the form at the bottom of this page.
Your funds will be added within 48 hours. Even if you receive an email from your bank stating that it has been received by us, it will still take up to 48 hrs.
Minimum and maximum limits are strictly enforced. Submitting transactions lower than the minimum will result in a $100 processing fee.
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Price wise for deposits in Quadrigacx only interac transfer beats that at 1.5% with a 750 limit coinsquare is at par for wealth users.
For Kraken someone will need to do the breakdown as haven't seen their funding page in ages finally Canadianbitcoins is 5% can be higher lower based on the stability.
So in general a competitive deposit rate at par with their field.