Quote from: jeremysmith on July 21, 2013, 08:17:00 PM

Quote from: jeremysmith on July 20, 2013, 05:12:46 AM

I put in a paypal dispute because they're not shipping singles and I'm pissed

Of course they haven't replied to the dispute or refunded me yet and have a week to do so

I emailed BFL asking them if I cancelled the dispute would I be able to keep my position in queue

This was their response:

http://i.imgur.com/NoDo3gm.png

I was half expecting them to beg me to cancel the dispute and offer to bump me up in the queue or something, instead I get them stating that they "can not comment" on it.

I'm guessing if I cancel the dispute, I won't be seeing a refund and my order and position in queue will "accidentally" get lost

Anyone think i'll retain my position in queue if I cancel the dispute?

Interesting how the order page says refunded: 1 when I haven't gotten anything back in paypal yet:

http://i.imgur.com/Sp5g9dY.png

http://i.imgur.com/Zgd8v0j.png

Quote from: jeremysmith on July 20, 2013, 05:12:46 AM

I put in a paypal dispute because they're not shipping singles and I'm pissed

Of course they haven't replied to the dispute or refunded me yet and have a week to do so

I emailed BFL asking them if I cancelled the dispute would I be able to keep my position in queue

This was their response:

http://i.imgur.com/NoDo3gm.png

I was half expecting them to beg me to cancel the dispute and offer to bump me up in the queue or something, instead I get them stating that they "can not comment" on it.

I'm guessing if I cancel the dispute, I won't be seeing a refund and my order and position in queue will "accidentally" get lost

Anyone think i'll retain my position in queue if I cancel the dispute?

Interesting how the order page says refunded: 1 when I haven't gotten anything back in paypal yet:

http://i.imgur.com/Sp5g9dY.png

http://i.imgur.com/Zgd8v0j.png

So nobodies put in a paypal dispute and then decided to cancel it? I'm wondering if I cancel the dispute will l still retain my position in queue? BFL hasn't refunded me yet.

Dont fall for it, keep the dispute open. They seem like exactly the type of company to be vengeful for excising your consumer rights. They did the same things to me, list it as refunded but they never refunded it. I had to have paypal go in and retrieve the funds through my dispute. I even emailed them about the refund and they stated they are not doing ANY refunds due to pre-orders having started to be shipped.

I URGE everyone who has been wronged by their lack of customer service and lack of product delivery to file a compliant with the BBB.