Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
Just open an account elsewhere.
I had the same issue after being approved for tier 2, I could not even fund the account with any crypto.
I had the same issue after being approved for tier 2, I could not even fund the account with any crypto.
Hi AlexanderDumas. I'm sorry to hear about the issue. Were you receiving an error message when trying to fund your account? Usually you just generate a cryptocurrency address and send funds to it. Were you unable to generate one for one reason or another?
After 2 weeks they did not even answer to my mail.
Once I have found out that many people have the same problem, I could not bother to to go back to their website, which sometimes you cannot even access..
Can you believe the feeling you would have, if you are holding few hundreds Ks in that place?
Even if you look at their basic Wordpress site.... 40$ template job. The trading interface looks like a joke.
I wanted to work with them because the carry Ripple, but after I have seen they had it at Bitfinex, that was a no brainer.
Did you ever get a response? If not, I'd suggest escalating your ticket using this form.
If you want to cash out Euro or USD for a low fee, just send LTC or ETH to Coinbase, exchange them to USD or EUR for a low fee and wire them to your bank for less tha 2.50 $, Euro SEPA wires are 57 cents...
Really a no brainer.
Our SEPA withdrawals are 0.09.
Forget the Kraken clowns.
I mean, their CEO got a pony tail. It is 2018... not 1988...
Cheers.
Cheers!
This seems to be a major problem for Kraken because after 10 days I'm not able to get in my account! I already used the escalation procedure to speed things up, TWICE, but I'm under a pile of 1000 other requests I guess. Why cant't they give priority to people who can't enter their existing account and face loosing their money? I've got 4500 in there! When can I access it
I'm freaking out if I get another message to escalate my ticket once again!TICKET NR = 1239931
Hi apaullo57. There's no need to escalate the ticket at this point as it's already escalated. One of our Account Access Specialists will be with you as soon as possible. Thank you for your patience.
please help ,
ticket : 1171724
27/12 worst nightmare
ticket : 1171724
27/12 worst nightmare
i received help from Kraken-Septimus here, regarding my holiday ticket,
and it was solved today, thank you Kraken !
Hi tompika11. I'm glad to hear it! Let us know if you need anything else.
Hello,
my deposit is since 29. December "on Hold".
Ticket: 1277341
please unlock the amount...
thanks
my deposit is since 29. December "on Hold".
Ticket: 1277341
please unlock the amount...
thanks
Hi h4us91. I'm sorry to hear that your money is on hold. Could you please escalate your ticket using this form? Thank you for your patience.