Quote from: hihellothere on January 09, 2018, 05:35:26 PM

Hi all, I wish I found this forum before signing up to Yobit.

I've had 193.551VTC (Vertcoin) stuck there since Sunday the 7th of January 2018. While it only took minutes from my Vertcoin to go from my wallet to Yobit, it's taken more than two days and the sending to another exchange still hasn't been processed.

The status is showing as Transfer from cold storage. But why would it be in cold storage when I added the coins there around less than an hour before.

I've had a look around and it seems that a lot of people have had this Cold Storage issue, often with their funds being left in limbo on an ongoing basis.

I've messaged support, and of course no answer. Usually I would be more patient with this, but considering I've seen that people weeks in to their support request still haven't received help, I don't think there's any point waiting.

If a Yobit representative is reading this please help my transfer my funds from your site.

From looking around this is a known ongoing issue. So simply for the fact that they hold people's money and don't warn against this, they have to be considered a scam. I've used multiple exchanges without any withdrawal issue, so it's not that I'm making any newbie mistakes. Yobit is simply withholding my funds for no real reason.

Any advice for dealing with this would be appreciated, whether it's legal or otherwise.

Just because you have deposited an hour ago doesn't mean that these coins can not be depleted by another guy who is requesting a withdrawal before you have. If the hot wallet was already low, and a person requests a withdrawal, of course the hot wallet could still be depleted.

But if you're waiting till now(not sure if you're still are since you haven't followed up), then it's not acceptable.

Nobody should have to wait for such long times for their funds to arrive, cold storage transfer or not. I'm surprised there isn't anyone else complaining about vertcoin withdrawals on yobit at the mmoment, though. Maybe this problem only affects you for whatever reason?