Quote from: HCP on January 10, 2018, 01:30:41 PM

Quote from: rourkey on January 09, 2018, 06:32:25 PM

I've just bought a nano s ledger wallet and I'm not having great success with it. I'm pretty sure its me and not the wallet.
i can't seem to get the userinterface onto the nano so it interacts on screen.
it does state the ledgerwallet needs to be downloaded onto the computer (which I've done) but i can't download it onto the nano this must be the reason why the interface doesn't seem to interact on the computer.
can i change the 24 word passphrase and reset it and start again?

There are TWO components that you'll need to make the most of your Ledger Nano S.

Firstly, you want the Ledger Manager: https://chrome.google.com/webstore/detail/ledger-manager/beimhnaefocolcplfimocfiaiefpkgbf?hl=en

This is the software that lets to install and uninstall the individual coin "apps" onto he ledger device... as well as update the firmware etc. I suggest that you install this, open it up, then connect your ledger (unlock it using your PIN) and the manager app will detect your device. This will confirm that your device is working OK and is detected by the PC ok.

Then, close the Manager app, as you cant have the Manager and Wallet apps running at the same time.

Secondly, install the "Ledger Wallet Bitcoin": https://chrome.google.com/webstore/detail/ledger-wallet-bitcoin/kkdpmhnladdopljabkgpacgpliggeeaf?hl=en

Run that, connect the Ledger Nano S, unlock it with the PIN and then select the Bitcoin "app" on the Ledger device. The wallet app should detect you device and open up the Bitcoin wallet UI. It should prompt you to select "Bitcoin" or "Bitcoin Cash".

NOTE: You may need to disconnect and reconnect the Ledger from the PC, if it isnt detected after you had the Manager app open.

ps. In the future, you should really create your own topic rather than hijacking other topics Wink

I just want to add, it is crucial to select the Bitcoin "app" on the Ledger device, otherwise it will not detect the wallet on the computer side. In the beginning, I plugged it in and then the screen just waited to detect the device. I thought that there was something wrong with the device, because it only seem to hang there.

It was only when I selected the Bitcoin wallet on the device that the software on the computer, detected the hardware wallet. This might be what is happening with him.

I have to say, the delivery of the device was pretty quick. < It was send from Paris in France >?