Thanks for the reply. It's just that it said "Your money WILL arrive BY TODAY". Not "sometime in the next few days". I guess I have no choice but to see if it shows up tomorrow.

When I first started having problems with the transfers a couple of weeks ago some guy named "Olaf", who appears to be the only customer service rep who works there, replied to me a couple of times. Since then nothing despite the transfer problem never being fixed and now this cash out issue.

If they are unable to handle their current responsibilities they should stop taking on new customers.