Quote from: megashira1 on January 10, 2018, 02:15:50 AM

Kraken by far the worst exchange experience I've every had. UI always time out, everything lags, don't receive confirmation emails.. garbage

Anyone know if one ends up receiving the delayed confirmation emails? Or do I need to begin the support ticket process taking a month and a half???

Hi megashira1. If this hasn't been resolve yet, I'd suggest that you open a ticket here and escalate that ticket using this form. We'll be getting this solved for you far before a month and a half.

Quote from: eomhawk on January 10, 2018, 02:24:23 AM

anyone knows what is happening to USDT tether deposits? they've been stuck for 19 hours already... https://omniexplorer.info/lookupadd.aspx?address=3GyeFJmQynJWd8DeACm4cdEnZcckAtrfcN their main tether wallet also no activity
i've send usdt to my kraken account but nothing yet! Huh

EDIT: apparently it started working again after ~26 hours

Hi eomhawk. Thanks for letting us know that this was resolved. If you're experiencing an issue in the future please reach out again.

Quote from: ldoudon on January 10, 2018, 05:32:44 PM

Dear All

Kraken has locked my account due to their emails verifications and errors cloudflare for several weeks, I made a dozen tickets and severals mails, the support does not respond.

I'm not alone in this case, several people have seen their accounts locked, so be careful.

does anyone have a procedure to speed up unlocking?

I must say that I am quite disappointed by the platform, I hope it is not a problem of funding kraken

no banks, no brokers, no trading platform in the world can afford to block customer accounts for so long. without affecting the trust in the company

if you have a solution thank you for communicating it to us

Thanks for all

best regards

laurent Doudon

Hi ldoudon. I'm sorry to hear that you've been locked out of your Kraken account. Please escalate your ticket using this form. Thanks for your patience.

Quote from: markd on January 10, 2018, 09:09:45 PM

Hi Septimus, the exchange simply freezes from time to time, - happened twice today, morning and now in the evening - and you simply can't do anything on it like place orders or cancel orders. This is SERIOUSLY dangerous for traders. Why does this happen?

EDIT: The freeze lasts anywhere from 10 to 20+ minutes.

Hi markd. Our developers are aware of the intermittent connectivity issues and they're working at getting a resolution rolled out ASAP. Thank you for your patience.

System upgrade

We will be performing a system upgrade on Thursday, January 11 at approximately 5:00 UTC (Wednesday January 10 at 9 pm PT).

Kraken services will be offline for about 2 hours during the upgrade, possibly longer. Withdrawals in all currencies will be offline for an additional 2-3 hours after other systems come online. If you submit a withdrawal request while withdrawals are offline, the withdrawal will be sent after withdrawals come online again.

Please follow our status page and twitter for additional details before and during the upgrade.