Quote from: ebycon on January 10, 2018, 11:06:14 PM

This is what they told me:

"Unfortunately sir can not proceed to deposit to your account because the least quantity we can pass is 1 full etherium
We will link your account to our system. We will create a new deposit address for your account so that you can send the rest of 1 ETH so we can proceed it."

What kind of bullshit is this?

edit: I begged and it said okay, give me your email address. I gave it to him and he said: okay sir, check your balance in few hours...

I hope he helped me!

So what's the ending? Did they helped you out and your balance was credited to your account? Good to see that they are hoping this such problems as they are well known for being sick and unhelpful with their traders.

Quote from: g0ld3nb0y on January 11, 2018, 05:41:12 AM

I have same problem. Opened numerus tickets on their support, but i still didn't get my ETH after 20 days.

https://etherscan.io/tx/0xf88c2eb89cc2c2282f063ad50f3ab95d6e9c7446f427587a6ef3b6b87a034595

For 20 days? Really? You sent numerus tickets and that's the reason why they are not getting to your complain, they are receiving thousands of the same problems and you are doubling yours so that will not help you out.

Just do what OP did and for sure that will help you with your stuck deposit. As it has been said before that don't use them anymore if you don't want to have problems with deposits and withdrawals.