You have to provide the following information for hbc support (quote from hbc forum post)
"In case you want to reset your 2FA we need
- Username
- The exacht numbers from the HBC and BTC on the account
- How many people do you have in your downline
- BTC transaction proof
without these informations everybody can say that his account is gone."
via Telegram: official_homeblockcoin
@HomeBlockCoin: Please provide a FAQ in your first posting so we dont have to answer the same questions again and again.
Dear HomeBlockCoin team,
I lost my phone so please help me to remove my 2FA. Here is my info:
- Username: buithithuydung668
- The exacht numbers from the HBC and BTC on the account + BTC: 0
+ HBC: 180
- How many people do you have in your downline: I don't have any downline.
-
BTC transaction proof: I do not have any BTC transaction yet.
If you need any information, please contact me at:
buidung668@gmail.comI'm looking forward to hearing from you soon.
Thank you very much for your supports!
Jeanny