Quote from: akamit on January 11, 2018, 03:40:55 PM

I am using blockchain.info as of my hot wallet for a long time.

So far I haven't faced any serious problem except logging difficulty (2fa email) only once.
And when I contacted support, I received almost instant reply with the solution.

Blockchain.info is a very busy site, so sometimes it may show some error and I think its very rare.

Well, what I told you is just my experience with them, but I am not tech guy who can solve this.

Please move your thread to Web Wallets
I hope you will find someone who can show you a way. Keep trying to contact them.

This is my 2nd time to saw regarding blockchain.info wallet issues regarding on conversion. Not totally logging in problems but on the site exchange between coins. Im not too familiar if they do have an input bar regarding on refund address once transactions would possibly failed up due to not able to make it up into the counter.

Quote from: krook on January 11, 2018, 06:00:42 PM

I hope blockchain.info support will find time and answer on my ticket...

You cant do nothing but to wait up for them to respond. Its quiet odd that they didnt able to answer you back for about how many weeks after you have make successful conversations.