The support e-mail (
support@koinbi.com) is listed on our website, we also are available to contact through here in a PM.
I was just giving you my personal email as an alternative.
It's a one-way communication.
I sent an email a month ago. No reply yet.boba02, your PM was passed on a few hours ago like I said and they are investigating it as we speak. I will pass on an update to you hopefully today and hope to have all resolved for you.
That's cool, thank you.
But the point I'm trying to make is that when I needed help a month ago, my email to support@koinbi wasn't processed and dealt with.
And the same with my messages to Koinbi twitter account.