Quote from: Mondeva on January 14, 2018, 11:24:22 AM

I moved part of my cryptos from Kraken to Bitstamp months ago and that has been one of the best decisions I have taken in my life, I only regret not having moved all of them.
Kraken is a headache in all senses, soon or late they will make you angry for one or other reason. I lost a lot of money time ago because of their buggy trading engine, I could not close positions when they where on profit and I had to do it later on losses.
Now, with this unbeliveablely unprofessional update, they have stolen a lot of people's money again with margin trades that where open while the site was down. The funny thing is that they even have charged the margin fees in the down period, which is insulting at least.
I could not close my margins with porfits because they were down for 3 days (when they had anounced 2 hours), and now I have to do it with losses again.
Cannot wait to see the withdrawls active again to run away from these thieves.

Bitstamp works quite well and confidently for me (the only problem is they don't have margin trade but I can live without it now), but I am sure any other trade will be better than Kraken. Just avoid Kraken and you will skip a lot of problems and anger.

Hi Mondeva. I'm sorry to hear about the poor experience. Could you please open a ticket about this issue here? You can also escalate that ticket using this form. Thank you for your patience.

Quote from: ntomas248 on January 14, 2018, 05:22:50 PM

Hi all,

Anoyone know or have any ideia if is there any chance to transfer ETH today to Metamask from Kraken platform???
I have read your comments about the Withdrawal function being disabled and because of that i cannot buy Envion with my ETH in my Kraken wallet due to this disabled function...

Thank you all.
NT

Hi ntomas248. Withdrawals are activated, but If a token is sent to the sending address, your funds will be sent to the ETH withdrawal address, which may result in your tokens being unrecoverable.

Quote from: LT4 on January 15, 2018, 12:23:38 AM

What are they doing? They have so many problems, because of them I dont't have that much profit I could have it. i have to wait 2 weeks for money approvement. I hope they solve these necessary problems

Hi LT4. If you're waiting on a deposit for two weeks I would suggest to open a ticket here and escalate that new ticket using this form. Thank you for your patience.

Quote from: michelinstar on January 15, 2018, 02:18:43 AM

Don't hope and read the reviews since 2016. Kraken is awful, actually all exchanges are really bad as their trading engines as well as billings and support teams were built to manage thousands of customers while they faced millions. Per my own experience it's better to deal with Bitfinex, Bitstamp or Cex and deposit and withdraw in crypto, while exchanging crypto to cash with some local dealers like localbitcoins.

Hi michelinstar. This is why we've updated our trading engine. Don't forget about the free trading until the end of the month!

Quote from: JumboStrike on January 15, 2018, 01:09:46 PM

They are also not accepting new users. At least their verifications. Which is odd and annoying

Now that Stellar Lumens have been distributed, this is a top priority. Our developers are actively working towards a solution and we'll make sure that everyone is aware when this issue is resolved. Thank you so much for your patience.

Please drop by our Bitcointalk thread if you need anything else!

If you are experiencing bugs, please get help or report them by submitting a request at https://support.kraken.com.

Thank you!