Hi I'm Kara from Coins.ph. I'm the official representative of Coins.ph here 
I will be answering your concerns in this forum. We would also like to thank active community members here that help us with answering questions. We appreciate you guys a lot! We apologize for not being as active in this forum. Moving forward, we aim to provide quality answers for everyone & to reach out as much as we can here.
You may want to join our community page on facebook for more updates:
Community: https://www.facebook.com/groups/180252195769884/
OFW Community: https://www.facebook.com/groups/113073919352029/
Gaming Community: https://www.facebook.com/groups/619208438467073/
Follow our social media sites here:
Facebook: https://www.facebook.com/coinsph/
Twitter: https://twitter.com/coinsph
Youtube: https://www.youtube.com/coinsph
Instagram: https://www.instagram.com/coinsph/?hl=en
For transaction related concerns, it is best that you contact us at help@coins.ph so that we can assist you better. Hope you understand that this is for your account safety and security.
Good day po.. last week triny kong maglevel up to level 3.. at inupload ko ung barangay residency or barangay clearance ng barangay namin.. ngaun po nareject un paano po nareject eh isa naman po un sa mga documents na hinihingi ng coins.. pwede po pakiexplain maraming salamat I will be answering your concerns in this forum. We would also like to thank active community members here that help us with answering questions. We appreciate you guys a lot! We apologize for not being as active in this forum. Moving forward, we aim to provide quality answers for everyone & to reach out as much as we can here. You may want to join our community page on facebook for more updates:
Community: https://www.facebook.com/groups/180252195769884/
OFW Community: https://www.facebook.com/groups/113073919352029/
Gaming Community: https://www.facebook.com/groups/619208438467073/
Follow our social media sites here:
Facebook: https://www.facebook.com/coinsph/
Twitter: https://twitter.com/coinsph
Youtube: https://www.youtube.com/coinsph
Instagram: https://www.instagram.com/coinsph/?hl=en
For transaction related concerns, it is best that you contact us at help@coins.ph so that we can assist you better. Hope you understand that this is for your account safety and security.
P.S. May postal ID ako para if gusto nyo nakita ung address ko dun I can give it para kung kailangan.