Wait, what? Do you tell us to spam your website by creating new accounts continuously until we get an account whose get verified tab is available? I just can't believe this is your solution.
I was plannin to open a Kraken account for some time, I decided finally and I did it today. And then I see "verification is currently unavailable" warning on the screen. I can go to Bitfinex and create a new account but I like Kraken, please don't lose your new customers by not fixing this verification problem for newcomers.
I still can't understand one thing, if I see this "verification is currently unavailable" warning on my account, then do I have to open a new account? Isn't there another way? Won't you fix this problem? Please be more specific. We can't keep creating accounts until we get one without that warning, this is really not logical and fair.
Thanks!
Hi Haladay. I wish I had a better solution to this. Unfortunately, our developers are currently working hard on the trading engine bugs so we'll let everyone know when we've come up with a solution to the verification issues. Thank you so much for your patience.
Hello Kraken Team, thanks for your answer firstly. I know you're priority is the working platform issues now, but, please keep us updated about when we will be able to perform verification process as the new users. I really want to use your platform, but, I need to make verification tier 3 first.
Please keep working to enable verification process for the new users and update this on your status page so that we know when it's enabled once again. We're looking forward to hear from you.
Any ETA for this? It doesn't need to be accurate, just want to hear something.
Thanks!