Quote from: kiss moon on January 15, 2018, 03:42:06 PM

Quote from: crypt0dude on January 15, 2018, 01:59:58 PM

Quote from: kiss moon on January 15, 2018, 04:28:01 AM

Quote from: crypto_curious on January 14, 2018, 08:38:49 PM

Quote from: crypt0dude on January 14, 2018, 04:33:45 PM

@kiss moon

You're welcome!

It's not only Russia guys. I got friends in Germany, Netherlands and France and they're having the same problems as you guys have mentioned started from early December 2017, but for smaller amounts around 5k - 10k.

I did some more digging and indeed Bitstamp is regulated by Luxembourg Financial Industry Supervisory Commission CSSF. That does not mean you will receive compensation in case they go bankrupt or are hacked, they can decide if they want to do that out of goodwill, they are not obligated to do so. You did the right thing by writing CSSF if Bitstamp does not want to work this out with you. I'm over 90% sure the UK's ombudsman (FOS) cannot help you at all, as I wrote earlier. That leaves you with CSSF, ECC (private/consumer only) and law firms.

I don't think the other two licensed crypto exchanges offer you any compensation insurance as well, hence most professional traders trade on wall street or in the uk as being part of uk's FSCS (50K GBP insurance).

Good luck!

Which exchange, in your opinion, is registered with FSCS? I don't know about any.

https://s17.postimg.org/p72m6ikvj/cssf.png - Answer from CSSF

That surprised me a lot. Did they change that without notice? Bitstamp Ltd. definitely was under CSSF. I would rewrite your case against S.A. and I assume you probably already did.

I think it was always like that, before, no one paid attention to it when there were no problems with Bitstamp. The text about the exchange was licensed from the main page of the site deleted. In the process of applying to the CSSF. A good surprise Cheesy

Yep, indeed it is. I've found the rules, obligations and regulations for the CSSF and its clients to the CSSF @ https://uk.practicallaw.thomsonreuters.com/w-007-9691?transitionType=Default&contextData=(sc.Default)&firstPage=true&bhcp=1
In the worst case scenario, you could also try to contact the ECB, but I think they will refer you to CSSF. ECB authorisatian @ https://www.bankingsupervision.europa.eu/banking/tasks/authorisation/html/index.en.html

Holding money for months without any or useless communication and/or help is not done and shouldn't be allowed. It ruins people's lives.

Keep us informed, thanks!