Quote from: bonipper on January 16, 2018, 01:59:07 AM

Quote from: TimeTeller on January 16, 2018, 01:17:50 AM

Quote from: yangb0 on January 16, 2018, 01:12:18 AM

3rd day, still nothing.

Have you contacted their technical support on this matter?
I have no problem dealing with them so far.
And I feel relatively safe using their exchange.

Their technical support can take five months to respond to a query nowadays.

Most of these crypto exchanges support teams are not doing good in supporting all the issues raised by traders. That could be because of a sudden jump in so many people interested to join these sites to buy and sell. They are getting a good sum of profits from these trades so they must consider to increase their support staff. Not sure which exchange need to use these days for smooth trades.