Quote from: rezius on January 16, 2018, 06:40:47 PM

Quote from: PuraPuraBego on January 16, 2018, 06:38:42 PM

Quote from: rezius on January 16, 2018, 06:28:46 PM

If Kucoin didnt send enough gas, is it lost forever and will Kucoin reimburse me?

Or maybe they just straight up scammed me?

I started a support ticket. 24 hours no response.

Im are the users of Kucoin. I had a last trasactions yesterday for request of withdrawal it is will take a few minutes like at least 30 minutes as noted in webiste. Then a transactions has had 90000 for the GAS, I think that's are good system, which means they have a transaction with enough priority.

as you writen above, you can go to "log withdrawal" then checking or click for eth, there you'll get an infomartion for history your withdrawal. (there you go for a has tx).
then did you checking your address at explorer or double checking your address? probably something wrong happens be found.

There is no transaction hash found yet it says successful on Kucoin.

Or did you got a hash but when you checking that at explorer just showing "trasaction's not found" ? If yes, that's probably your trasaction is rejected or canceled. just waiting for a while then you'll get your balance at account then request again for withdrawal.

They would not do a scamming actions, there's should be wrong. You can get fastest of support by live chat. click " ... Support" on side under right.