Post
Topic
Board Exchanges
Re: Kraken account locked, support isn't helping, what can I do?
by
Shamane
on 18/01/2018, 17:18:06 UTC
I am extremely upset with Kraken support. January 6, I transferred funds to Binance to purchase Tron. After making the transaction , I checked my status at Binance and it said they did not accept anything but Tron, so I cancelled my order. My account was locked by me so the funds would not be lost. I have gotten auto replies from Kraken every time I e-mail them and nothing but silence. There is no excuse for such poor support. I wish they would contact me and let me know what is happening. I guess that is too much to ask.

the pseudonym you have chosen is revealing....
The respect you ask others to respect you, you obviously do not consider the duty to others....
If I had to answer you as part of a business, then I would always put you at the bottom of the pile and would only do so when I had no one else to answer....