Quote from: jspielberg on July 31, 2013, 11:02:55 PM

Quote from: ProfMac on July 31, 2013, 08:36:53 PM

Quote from: ProfMac on July 24, 2013, 02:37:16 AM

There is a story in Texas that a Ranger asked a man, in broken Spanish, if he had a horse. The man said no, and the Ranger shot him dead as a liar and a criminal. It turns out that the man was innocent and had answered truthfully. There is still bad feeling along the border about this incident. In Spanish, there are two words; the analogy that carries into English is asking a man if he has a bull, and then shooting him because he has a cow and answered "no."

Here is a more extensive version of the story.

If only Yifu spoke english we wouldn't have these needless communications errors...

.... wait a second!!!

Yeah... a lot of heart ache and ill feelings could easily be handled by some kind of communication with all the groups currently having concerns:
Avalon B3 units without PSUs
Chip orders
FPGA Trade-ins
Refunds

That being said, I can understand refunds being at the bottom from a priority standpoint. I just don't understand from a complexity stand point. There is clearly stuff that we are not privy to as to why refunds are complicated and difficult. We just don't know it, so people assume the worst.

Frankly I think Yifu is doing his best. But he is only one guy. There comes a point where you need to delegate and pass some responsibilities onto others. It is natural normal and how companies grow. I hope Bitsyncom doesn't wither on the vine by the lack of manpower to push through seemingly simple administrative tasks.

Bitsyncom has great people and great technology... but I think the desire to not ask for help may ultimately prevent it from flourishing. There is only so much 4 or 5 great people can do.

From an integrity stand point. Refunds when requested should be settled ASAP. If you're the one offering them because you have delayed people, you have no right to deny them from investing elsewhere.