Quote from: TwinWinNerD on January 20, 2018, 03:53:22 PM

Quote from: huryu on January 20, 2018, 03:43:43 PM

I'm very sad with Bitpanda, not to say disappointed.

I've been promoting bitpanda for months (refer a friend) and been stacking my vouchers so I could "buy" some crypto (not really buy, but spend my vouchers and get my crypto). To my surprise, when I tried doing that it asked me to verify my account. Okay, no problem, just have to put my cellphone number, receive a code, and get verified. But no, it says I can't because I live in a country that's not supported by bitpanda.

Why let me join the refer a friend system if I won't be able to redeem my vouchers? Why you didn't ask me to verify my account before joining the refer a friend program? Free advertising sounds good, right?

This is very unfair, I did all the work for nothing. I did it in a way to keep promoting you every single day, so I would stack my vouchers. Now I have referred like 90 customers for nothing.

I would understand this situation if I was trying to buy with fiat money, but I'm not. I'm not trying to buy anything, I just want to get paid for my work, that's all.

Hey huryu,

please send me a message with your account email. I will fix this for you quickly. Our tell a friend users always are allowed to buy, we have a setting for this. Support can help you too, but it takes a bit longer.

Regards

Just an update to let everyone know that TwinWinNerD has solved my problem very quickly, in less than 5 minutes!

Thanks a lot! I will keep promoting bitpanda for sure, this speed when solving my problem was AMAZING! Wink

I'll mention your amazing support to my audience when promoting your services!