Well, after all this nonsense of trying to get a refund, it turns out my batch 3 Avalon is being shipped. Just got the email notification a few hours ago with a tracking number.
Here's hoping that I can make ROI on it. Did have some plans for the refund (if it was going to happen), oh well. The Avalon + 16 block erupters can grind it out instead.
status in my order page is "Refund processing"
before you get track number, which status you have?