Quote from: aistto on August 03, 2013, 07:43:35 AM

status in my order page is "Refund processing"
before you get track number, which status you have?

It said "processing" prior to it changing to "completed". I was late in submitting the google doc form but had logged (still logged) a ticket via their other system 39 days ago now.

Quote from: SolarSilver on August 03, 2013, 10:52:07 AM

With a bit of luck, if their administration is so messed up, they might refund you even though you received your paid for unit

double profit, to compensate for all the stress ;-)

haha that would be extremely lucky, I think we all deserve the unit and the refund (or partial at least) as compensation for the bs we had to go though :-D