I opened a ticket but no response from hashnest! What should i do? It have pased 5 daya

They are on leave upto 26th. As per bitmain.com

Yeah, I saw that too on a ticket I submitted, but they have promised to ship the new A3 miners in 3 days.

I wonder if that will be delayed...

I ordered 6 A3, mine have been shipped.

Hmm, really? That was fast. How did you get 6? I was limited to 1.

I had 6 accounts of friends and family, including mine