What I dont understand dear Freewallet support, if you told that, the smart address owner was the Changelly, and they wrote to me it is not theirs, then who is lying?
SonOfSun, as we've previously mentioned, part of Changelly's addresses were deactivated, which is why if they try looking up old addresses now, they won't be able to find them on the list of their current addresses. Luckily, we have the transaction details and can help with retrieving your coins, which we're doing.