Another day has passed and still nobody has taken the 30 seconds it would take to confirm the ID photo I provided as requested is correct and unlock my account.  I have been locked out since 18 Jan now while all other exchanges have managed to address this issue.  I appreciate you are busy but can somebody please just address this now? I have provided all the information requested of me immediately and for some reason my ticket seems to have gone into a black hole now and meanwhile my funds are stuck and I cannot trade. Ticket 1403742.

Thank you.