I'm playing on bitlser for more than year and admin always quite helpful in solving issues very polite manner.
But recently I noticed that he and his support team has become more arrogant in replying our issues. They didn't scam anything to me but noticed a different tone in their response. Is it due to they already gained sufficient trust from this community?
Did you also notice the same thing?
Please keep in mind that you are not dealing with the admins personally (face to face), there is no such thing as "tone" in all their responses. What you are raising against the admins of Bitsler is subjective. They may construct a sentence that for them is not offensive, but to others it is offensive because again its subjective, depends on how you interpret the response.