Quote from: nydiacaskey01 on January 24, 2018, 06:04:53 AM

Quote from: Bitslersupportissue on January 24, 2018, 03:59:01 AM

I'm playing on bitlser for more than year and admin always quite helpful in solving issues very polite manner.

But recently I noticed that he and his support team has become more arrogant in replying our issues. They didn't scam anything to me but noticed a different tone in their response. Is it due to they already gained sufficient trust from this community?

Did you also notice the same thing?

Please keep in mind that you are not dealing with the admins personally (face to face), there is no such thing as "tone" in all their responses. What you are raising against the admins of Bitsler is subjective. They may construct a sentence that for them is not offensive, but to others it is offensive because again its subjective, depends on how you interpret the response.

There are books written about using the appropriate tone in written communication, so I believe there is such a thing as "tone" in written communication.
What you just wrote are very lousy arguments.
Ofourse it's subjective, if one feels scammed, his feeling are subjective, you can't just dismiss it because it's subjective, it might still be valid.