Hello CEX.IO Team,
I sent 1.4 ETH from Bitstamp to CEX 12 days ago, and they never came to my account. I see now that the problem is in this stupid smart contract.
Anyway, please, can you resolve this?
Username: Benchman
Ticket ID: #592664
TX ID: https://etherscan.io/tx/0x38f09fc113741632108c940eaaf49606b2718feb7d6278952ce80bac13ea8213#internal
Thank you!
Regards,
Benchman.
I sent 1.4 ETH from Bitstamp to CEX 12 days ago, and they never came to my account. I see now that the problem is in this stupid smart contract.
Anyway, please, can you resolve this?
Username: Benchman
Ticket ID: #592664
TX ID: https://etherscan.io/tx/0x38f09fc113741632108c940eaaf49606b2718feb7d6278952ce80bac13ea8213#internal
Thank you!
Regards,
Benchman.
We have escalated the case to the support team. Still, please provide them with the TX ID and the destination wallet.
Already done 3 times.
Waiting 21 days and still nothing.
