Quote from: Tyrantt on January 26, 2018, 08:34:58 AM

Have you tried contacting support from another account? Maybe this one is blacklisted and eon't even show your messages in their support. Try opening a new account and see if they reply.

Quote from: lzjkev on January 25, 2018, 05:52:42 PM

nothing illegal.. apparently 2 factor authentification is the cause. But 10 years.. 1 week hum ok.. But 10 years ?!
they don't respond me since past month.

I'd consider myself banned if withdrawal was held back for that long.

There have been threads opened about cryptonator before, like these:

https://bitcointalk.org/index.php?topic=2479384.0
https://bitcointalk.org/index.php?topic=2628097.0

As I said, I used it for about six months and everything was fine for me. In one of the threads, OP finally received the money. On the other one OP said this:

Quote from: Peetwaa on January 04, 2018, 06:01:28 PM

I just loged in at cryptonator and saw the Ripple wallet is in maintenance right now, so hopefully after that I finally receive my ripple.

and stopped posting, so I guess he got the funds, otherwise he would have kept complaining.

If OP hasnt done anything illegal, he shouldnt be worried. Cryptonator is a trustable site. And, by the way, Im not using it any more just because I got a hardware wallet.