Quote from: sunsilk on January 27, 2018, 09:46:15 AM

Quote from: tinasoft on January 26, 2018, 09:20:08 AM

Quote from: sunsilk on January 26, 2018, 08:49:56 AM

Quote from: tinasoft on January 26, 2018, 07:13:06 AM

They dont answer any ticket !!!! my transaction done 20 days ago and i cant see in my account

What can you expect to an exchange that is one of the slowest support response?

By reading back the recent posts on this thread you seem to be very annoyed on how it is taking so long with your problem.

If after several days still no answer from their support for your ticket, send them another one. And when they do, start withdrawing everything you stored there.

it was my first deposit and amount is very high around 1300 usd, i trust and i lost all money on there, i have already sent 5 ticket (4 english 1 russian language ) also they are not answering, my transaction also done in 1 hour. so please all users be careful before deposit to Yobit ! thank you i will reply when i get answer from them. !

That's really a big amount, why you trusted them with that amount in the first place? Aren't you aware that they have the most unhelpful support of all time?

If I'm not mistaken, its owners are Russian so they will get into your ticket. I've seen problems that are resolved and helped by them but yours is taking so long.

Just hope that they will catch up your ticket ASAP and once it is solved, get out of them and forget that they are existing.

This is the problem among new users which they do easily entrust big amounts into Yobit without even knowing its past or recent issues towards it and they do end up on regretting why they do make such transfer.The thing you can do is to wait for them to resolve problem and contacting their support is somehow pointless because they wont really make any response at all. Risk on resolving on what you are experiencing now either be fixed or not and this is why this exchange do really suck when it comes to their service.