Quote from: pablogarcor on January 26, 2018, 10:59:29 AM

Quote from: magneto on January 25, 2018, 06:01:22 AM

Oh right. I was mistaken then, but my point still stands. They'll basically have to manually credit your Wabi tokens to your wallet instead of the process being automatic, since you did it before Wabi support was added.

The process should be simpler then, they wouldn't need to access funds from another address and have to change your deposit addresses. They just need to confirm that you have indeed sent wabi to the address, and all of this is publicly verifiable.

BTW, since it's already been 2 days, have you received your wabi yet? Please post any updates.

I was giving a little bit of time to the freewallet team to contact me but I have received no answer since they reply to my post. I have checked my PMs here, my email inbox and my freewallet app and they send me no answer.

I cant send a PM to freewallet user in the forum because I have the newbie range and he has disabled that newbies users can send him message. So Im in the same point as when I wrote this post.

Thank you very much for your support magneto and everybody else. I am sending more mails to them and Ill keep you updated with any news.

I'm not too sure why newbies aren't able to send messages to him, since afaik there is no option of disabling PMs from newbies alone(or maybe I'm wrong, i just never saw an option like that). Anyways, I have PM'd him for you and asked him to follow up with any action he takes.

Hopefully, that will be soon.

Quote from: Mike Zhelezkin on January 28, 2018, 01:52:54 PM

I sent my tokens NEM(XEM) from the address Bittrex to the address Freewallet in December 3, 2017. And I have not received them yet. The support service only writes one thing - wait!
Since then, in my multicurrency wallet, the address NEM(XEM) has changed. And my tokens hold on the common wallet Freewallet team.
This can be seen in the blockchain NEM(XEM).
How do you think I'll return my tokens NEM(XEM) Huh

PM freewallet on forum, if they are not responding to tickets. Also, did you include your NEM txid in your support ticket? Otherwise, they'll have no way of confirming that you did send funds to the address.