Quote from: democ on August 09, 2013, 10:43:52 AM

I've sent another email to support@coinjar.io

It seems that we have troubles receiving your email. Can you please go to http://support.coinjar.io/support/tickets/new to create a ticket? (You'll be required to log in.)

Alternatively, you can also PM me your account details (email address and your full name).

I have checked the database and we have never had any transaction sending to 1CDX5aeHkshGyuEGqirNdzBiRpRk14qCuv. Can you also please check your account to make sure that the address has been typed correctly and the transaction has indeed been confirmed.

CoinJar's system has already handled 8055 Bitcoin transactions smoothly since launch and none of them were reported to be missing. More details will definitely help us look into this issue and we're always here to help you.