Quote from: amagimetals on August 09, 2013, 02:01:34 PM

Quote from: QuantumQrack on August 09, 2013, 01:00:52 PM

Quote from: btcwhiskey on August 08, 2013, 11:19:47 PM

This slow shipping crap on 'in stock items' isn't just this one customer I actually do have tracking number and orders placed with amagi that said in stock and took over well over 3 weeks to deliver during that time gold prices dropped 160 per oz. I lost almost 2000$ in gold value because of this price drop on items that should have been 'in stock' and shipped PRIORITY! The gold was a long term investments any way and I will have it for years, but what if that wasn't my plans for it? These were not small orders, at least not small to me. The only thing that has ever been shipped in a reasonable amount of time were some silver bars that said 'immediate shipping' and they were shipped within a week that was the only order I have ever been satisfied with amagi.

these were brand new OPM bars that said in stock, they had just got them after all the pamp and other bars were in delay. Is said in stock when I ordered.
ordered 6/7/13
usps Shipped/Billed On: 06/27/2011 delivered 07/08/2013 also ups ground took a week to get here, not priority like I payed for
ordered 6/8/13
usps Shipped/Billed On: 06/27/201 delivered 07/08/2013 also they sent it ups ground took a week to get here, not priority like I payed for

I have other orders just the same, well none of them recent anymore. I wouldn't put another penny into this company until they can get either their website 'instock' items and accurate or get a real assistant to process orders for you. Your email feedback support is great. Shipping, should be a very high priority for you. I have had to email support after 2 weeks every order asking for an update. At least support is quick and responsive. But it doesn't really solve the problem

You can post this rant in another section or delete it but this is my experience with this company, I don't want to destroy your business in anyway I think its a great IDEA. But I think changes need to be made for your business to be a real success.

The in stock idea must be a blatant lie. Money comes in (in this case btc) and THEN they order it. I imagine that is exactly how it works. Probably the same thing with Coinabul. These guys don't have enough money laying around to have millions of dollars of product sitting some place for order. Highly unlikely they have enough volume to not be able to ship same day, especially with btc payments. I think if btc is paid, they need to ship the same fucking day. The only other precious metals dealer that takes btc, that I know of, is Agora Commodities. Not sure how tight of a ship they run.

Our bitcoin sales range between $500k-$1 million per month and that does not include our traditional sales which we usually do much more of than bitcoin sales. We actually do ship silver (that is not pre-ordered) within 24 business hours. Gold is now shipping 1-7 business days. We have hired several additional staff to speed up shipments. Now that the markets are no longer in relative turmoil shipments are getting sent pretty quickly. In addition, no precious metals eCommerce dealer ships same day. Call Provident Metals/APMEX/Gainesville. See how their business model works. Ours is pretty much the same, however we normally ship faster than them now...

Example here:

http://www.youtube.com/watch?v=Xb7WF_vGnrU

Nobody ships same day? Sounds like a business opportunity to me, at least for btc payments. These payments essentially clear in 15 minutes. Thats one of the beauties of bitcoin. Thanks for the reply Amagi Metals.